Technical help
By Ina1 author7 articles
- Where can I register as a developer?Register as a Shipcloud developer, test the API for free in the sandbox and find everything you need in our Developer Portal.
- I’ve already registered but I can’t sign in.Can't sign in to Shipcloud? Learn how to activate your account, resend the confirmation email or recover your password.
- I’ve forgotten my password.Forgot your Shipcloud password? Reset it in a few steps and regain access to your account using your registered email address.
- My account has been blocked, I can’t sign in anymore.Is your Shipcloud account blocked? Contact our support team to restore access or reset your password if you've forgotten it.
- How can I cancel shipping labels I've already created?Learn how to cancel Shipcloud shipping labels, applicable deadlines for each carrier and the differences between Shipcloud and own carrier contracts.
- Why isn’t there enough space in the "Company", "First Name" and "Last Name" fields?Learn why name fields have character limits, carrier-specific restrictions and how to use the "care of" field for extra information.
- Shipcloud Sandbox: test environmentLearn the differences between Shipcloud live and sandbox mode, test shipping features safely and switch environments with ease.
