17 articles
Individual design settings in ShipcloudReturn portal, tracking page and tracking emails in your own design
How can I customize my shipping labels and tracking to suit my online store design?
Where can I add my shipping address?
In which format are the shipping labels available?
Why isn’t there enough space in the "Company", "First Name" and "Last Name" fields?
How can I cancel shipping labels I've already created?
How do I request a pickup?How to schedule a one-time pickup for your standard packages
How do I request a pickup for express shipments?
Which address will be used as the pickup address?Is it possible to have several pickup addresses?
Are there additional charges for pickups and collections?Free pick-ups when shipping via Shipcloud business rates
Can I create a list of my shipments at the end of each day?End of day list / Loading list
Tips for creating a customs declaration (CN 22/CN23) with ShipcloudHow to create a customs declaration for your dutiable shipments
How can the parcel receivers track their parcels?
How can I configure email notifications for my customers?
Can I filter my sent shipments by delivery status?
How do webhooks help me respond automatically to Shipcloud events?
Individual settings for your trackingMultilingual tracking pages and tracking emails