Please bear in mind when shipping to a non-EU country to the appropriate customs documents such as the pro forma or commercial invoice. However, the customs and tax treatment of the packages and thus the delivery of the documents by Shipcloud is currently not possible for DPD, you have to take care of the customs clearance yourself as the parcel shipper. Even if you ship via our Shipcloud contracts. Thus, please note the terms of DPD and contact DPD directly if you have any questions.