Billing & Subscription
Billing & Subscription
Subscription
Everything you need to know about your Shipcloud subscrition
How long is the contract or notice period?Cancellation period for standard Shipcloud subscriptions
Can I change my subscription later?How to upgrade or downgrade your Shipcloud account
If I upgrade/downgrade my current pricing plan will it affect the notice period?
Billing
Everything you need to know about billing with Shipcloud
How does billing work with Shipcloud?In this article, you will learn more about your invoices as well as the surcharges billed by the carriers.
What are the charges for using Shipcloud?
Is there a set-up fee for Shipcloud?How to find out the set-up costs for the Shipcloud connection
What other costs may be incurred?Shipcloud fee table
Which payment methods can I use with Shipcloud?These payment options are available
When will I be billed for my shipping labels?How to create chargeable parcel labels or prepare shipping labels first
Can I review or download past invoices?
How and when are surcharges calculated?
Why are there additional charges on my bill?
