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First Steps with Shipcloud

Register - integrate - get started!

2 authors11 articles
How does Shipcloud work?Choose the right Shipcloud subscription for your shipping volume and preferred carriers. Integrate easily via plugin or API, connect your own carrier accounts, and start shipping instantly with top carriers…
Account setup with our onboarding guideSetup your account and follow the Shipcloud onboarding guide to quickly set up shipping, tracking, API integration, and live labels.
Step 1: Choose your subscription and activate your accountChoose your Shipcloud subscription, activate your account with billing and payment details, and start creating live shipping labels instantly.
Step 2: Complete your account settingsCustomise your Shipcloud tracking page, emails, and shipping labels with your logo, colors, and branding for a seamless customer experience.
Why do I need to enter my payment details for the subscription?Payment details are required to activate your Shipcloud subscription, manage monthly billing, and create shipping labels using Shipcloud business rates.
Can I try Shipcloud for free?Test Shipcloud free for one month with no monthly or transaction fees, then continue seamlessly with the subscription plan that fits your shipping needs.
Easy integrationSimple connection to to 130+ shop, ERP, inventory management, marketplace, checkout and fulfillment systems
How can I contact Shipcloud?Contact Shipcloud easily via email or the help button in your account to get fast support for questions, setup, or shipping issues.
Shipping via Shipcloud business rates: Where can I find a price list for shipping labels?View current Shipcloud shipping rates for DHL, DPD, and UPS directly in your account after free registration and compare prices instantly.
Shipping via Shipcloud business rates: How do I find the prices for the shipping labels?Check Shipcloud shipping rates for DHL, DPD, and UPS directly in your account, during label creation, or via API request.
Shipping via Shipcloud business rates: How do carriers calculate shipping costs and when is the volumetric weight used?Learn how carriers like DHL, DPD, and UPS calculate shipping costs, including package dimensions, actual weight, and volumetric weight.