An additional insurance is currently only available for DHL, UPS, and Cargo International provided that you have your own contract with one or more of the aforementioned shipping providers.
If you are shipping via our Shipcloud rates, unfortunately we are currently unable to offer additional insurance.
To learn how to book additional insurance for your parcels via API request (if your contract with DHL or UPS allows it), please refer to our developer documentation:
DHL: https://developers.shipcloud.io/carriers/dhl.html#v2---declared-value
UPS: https://developers.shipcloud.io/carriers/ups.html#ship-webservice---declared-value
Cargo International: https://developers.shipcloud.io/carriers/cargo_international.html#v1---declared-value
Whether the booking of a higher insurance is also possible through your shop system or plug-in, you can find out from the relevant manufacturer.
Any further questions? We're happy to help.