shipcloud

Ina Kahl

Brunhilde Krönung

Everything you need to know about shipping

Shipping

Everything you need to know about the integrated carrier at Shipcloud

Carrier

Integrated shipping methods and additional services

DHL: Overview of the connection with Shipcloud

DHL shipping terms and possible additional costs

DHL: Maximum dimensions and weight, surcharges and additional fees

DHL services and shipping conditions via Shipcloud business rates

DHL: Shipping via Shipcloud business rates

How to store your own DHL contract in Shipcloud

DHL: Shipping via your own carrier contract

You can use these additional services when shipping via your own DHL business rates in connection with Shipcloud

DHL: Available additional services for shipping via your own carrier contract

How to activate shipment tracking for DHL shipments via your own contracts.

DHL: Shipment tracking with your own DHL contract

Activating the DHL Online Retoure in the DHL Business Customer Portal

DHL: How to activate the DHL Online Retoure when shipping via your own carrier contract

How you can offer your customers paperless returns

DHL: QR code return for shipping via your own carrier contract

How you can use the additional service GoGreen with your own DHL contract

DHL: Climate neutral shipping with GoGreen

Fast, economical and flexible DHL shipping option for small goods

DHL: Kleinpaket (formerly Warenpost) and Warenpost International

How to send your parcels to DHL Packstations

DHL: Shipping to a DHL Packstation

Creating customs declarations (CN 23) in Shipcloud

DHL: Shipping to a non-EU country

DHL seasonal surcharges during the Christmas period

DHL: Peak season surcharges 2025

Customs-relevant information becomes mandatory

New regulations for shipping to non-EU countries with DHL

Shipping via Shipcloud business rates or with own contract

Available interfaces, shipping methods and additional services

DPD Web Connect and DPD iloxx: Overview of the connection with Shipcloud

DPD shipping methods, additional services and shipping conditions

DPD Web Connect: Shipping via Shipcloud business rates

DPD shipping conditions and possible surcharges

DPD Web Connect: Maximum dimensions and weight, surcharges and additional fees

How to use your own DPD (iloxx) business rates with Shipcloud

DPD iloxx: Shipping via your own carrier contract

DPD seasonal surcharges in the run-up to Christmas

DPD Web Connect: Peak season surcharges 2025

How to store your own DPD (Web Connect) contract in Shipcloud

DPD Web Connect: Shipping via your own carrier contract

You can use these additional services when shipping via your own DPD business rates in connection with Shipcloud

DPD Web Connect: Additional services when shipping via your own carrier contract

DPD: Shipping to a non-EU country

DPD -  Web Connect and iloxx (My DPD Business

Multi-package shipment with your own UPS contract

Integrated UPS shipping methods and additional services

UPS: Overview of the connection with Shipcloud

UPS services and shipping terms via Shipcloud business rates

UPS: Shipping via Shipcloud business rates

UPS shipping terms and possible additional surcharges

UPS: Maximum dimensions and weight, surcharges and additional fees

Temporary demand-related and seasonal UPS surcharges

UPS: Demand Surcharges for the Peak Season 2025

How to store your own UPS contract in Shipcloud

UPS: Shipping by using your own carrier contract

UPS additional services that you can use with your own contract in connection with Shipcloud

UPS: Available additional services for shipping via your own carrier contract

Things to consider when shipping alcoholic beverages with UPS in connection with Shipcloud

UPS: Alcoholic beverages shipping with Shipcloud

Commercial invoice for shipments to a non-EU country and the return of undeliverable dutiable parcels

UPS: Commercial invoice for dutiable outbound and return shipments

You can use these incoterms and UPS billing options with Shipcloud

UPS: Incoterms and UPS Billing Options for international shipping

Step-by-Step guide for arranging a new pick with UPS

How to arrange a new pick up with UPS?

ANGEL: Overview of the connection with Shipcloud

How to use your own business customer conditions with Shipcloud

ANGEL: Shipping via your own carrier contract

ANGEL

Cargo International: Overview of the connection with Shipcloud

How to use your own Cargo International business rates with Shipcloud

Cargo International: Shipping via your own carrier contract

Cargo International

Integrated shipping methods and label formats

Deutsche Post: Overview of the connection with Shipcloud

How to use your own Deutsche Post business rates with Shipcloud

Deutsche Post: Shipping via your own carrier contract

Deutsche Post: Shipping to a DHL Packstation

Deutsche Post

DHL Express: Overview of the connection with Shipcloud

How to use your own DHL Express business customer contract with Shipcloud

DHL Express: Shipping via your own carrier contract

DHL Express

GLS: Overview of the connection with Shipcloud

How to store your GLS contract in Shipcloud

GLS: Shipping via your own carrier contract

GLS: Available additional services for shipping via your own carrier contract

GLS: QR code return for shipping via your own carrier contract

GLS: International and dutiable shipping

Hermes: Overview of the connection with Shipcloud

How to store your own Hermes contract in Shipcloud

Hermes: Shipping via your own carrier contract

You can use these Hermes additional services with your own contract in connection with Shipcloud

Hermes: Available additional services for shipping via your own carrier contract

Hermes

All you need to know about integrating your PARCEL.ONE contract in Shipcloud and the available shipping methods and additional services.

PARCEL.ONE: Shipping via your own carrier contract

This is how cross-border shipping works with PARCEL.ONE

PARCEL.ONE: Parcel drop-off

PARCEL.ONE

GO!: shipping by using your own business rates

Österreichischen Post (Post AT): Overview of the connection with Shipcloud

Post AT

Post NL: Overview of the connection with Shipcloud

Post NL

Asendia: Overview of the connection with Shipcloud

How to connect your Asendia account with Shipcloud

Asendia: Shipping via your own carrier contract

You can use these additional services with your own Asendia contract with Shipcloud

Asendia: Available additional services for shipping via your own carrier contract

Incoterms and simplified customs declaration (CN22/CN23)

Asendia: International and dutiable shipping to a non-EU country

Asendia

In which format are the shipping labels available?

Shipping conditions and your advantages when shipping via our business rates

Things to know about your shipping via Shipcloud business rates

How to post your packages to parcel shops and postal outlets when shipping via Shipcloud business rates

Can I drop off my packages at a parcel shop?

Can I book an additional insurance for my parcels?

How to find out which shipping methods and additional services Shipcloud supports

Where can I find an overview of the (additional) services integrated by Shipcloud?

From which countries can I use Shipcloud?

Available destination countries when shipping via Shipcloud

Which countries can I ship to?

How to ship with Shipcloud via your own business customer contract and shipping rates

Can I use my shipping carrier contract with Shipcloud?

Shipping via Shipcloud business rates or your own contract

How does the cooperation with the carriers work?

Current notifications regarding shipping restrictions or important information from shipping service providers

Carrier News Ticker - Latest information from shipping service providers

Which carriers can I use?

Ship

How to schedule a one-time pickup for your standard packages

How do I request a pickup?

How do I request a pickup for express shipments?

Is it possible to have several pickup addresses?

Which address will be used as the pickup address?

Free pick-ups when shipping via Shipcloud business rates

Are there additional charges for pickups and collections?

Can I create a list of my shipments at the end of each day?

Requirements for setting up a regular DPD pickup via shipcloud conditions

Shipping via Shipcloud business rates: are regular pickups possible?

How to create Pickups for your shipments.

Pickup Point Selection

How can the parcel receivers track their parcels?

How can I track a parcel?

Can I filter my sent shipments by delivery status?

Track

How to create a customs declaration for your dutiable shipments

Tips for creating a customs declaration (CN 22/CN23) with Shipcloud

Create your customs documents with Shipcloud

What do I have to keep in mind regarding customs?

Everything you need to know about customs

Customs

How to create return shipments with Shipcloud

How can I create returns with Shipcloud?

Shipcloud Return Portal

Easy return management for DHL, DPD and UPS

Helpful tips for setting up the return portal

Return

Find answers and get help from Intercom Support and Community Experts

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