Shipcloud supports your international shipping from Germany. When creating a shipping label via the Shipcloud webUI or API, simply enter the destination address abroad. However, not all parcel services can deliver to all countries. When creating a shipping label and entering the destination country, you will receive an error message if the selected carrier cannot deliver to a certain country.

If you create your shipping labels via Shipcloud business rates and receive a message that the selected destination country is not supported by the carrier, please contact support@shipcloud.io with any questions. If you ship via your own carrier contracts, you can ship worldwide using the terms you have individually negotiated with your carriers.

📌 When shipping to a non-EU country, please remember the relevant customs documents such as the proforma or commercial invoice.

Any further questions? We're happy to help.