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Parcel Logistics
Discover our logistics services.
21 articles
Shipping via Shipcloud business rates: who should I contact if my parcel has been damaged?Damage claim: How to report a damage
Who can I contact if a parcel is lost? (Investigation)How to start a transit time complaint or investigation for a missing package when shipping via Shipcloud business rates
How does the cooperation with the carriers work?Shipping via Shipcloud business rates or your own contract
Can I use my shipping carrier contract with Shipcloud?How to ship with Shipcloud via your own business customer contract and shipping rates
Which countries can I ship to?Available destination countries when shipping via Shipcloud
From which countries can I use Shipcloud?Shipping from abroad
Where can I find an overview of the (additional) services integrated by Shipcloud?How to find out which shipping methods and additional services Shipcloud supports
Can I book an additional insurance for my parcels?How to get your parcel insured higher
What do I have to keep in mind regarding customs?Create your customs documents with Shipcloud
Things to know about your shipping via Shipcloud business ratesShipping conditions and your advantages when shipping via our business rates
Can I drop off my packages at a parcel shop?How to post your packages to parcel shops and postal outlets when shipping via Shipcloud business rates
Shipping via Shipcloud business rates: are regular pickups possible?Requirements for setting up a regular DPD pickup via shipcloud conditions
Shipping via Shipcloud business rates: who is the contract partner for shipments?Shipcloud as your Shipping Service Provider and subcarrier
Shipping via Shipcloud business rates: are the parcels insured nationally and internationally?Transport insurance and liability limits when shipping via Shipcloud business rates
Shipping via Shipcloud business rates: what are the maximum dimensions and weight restrictions?Maximum package measurements and weight when shipping via Shipcloud business rates
Can I ship dangerous goods via Shipcloud?
Shipping via Shipcloud business rates: customs charges and billing when shipping to a non-EU countryCustoms clearance and invoice dispatch
Shipping via Shipcloud business rates: where can I find a price list for shipping labels?Shipping rates for DHL, DPD and UPS by using the Shipcloud webUI
Shipping via Shipcloud business rates: how do I find the prices for the shipping labels?Shipping label prices in the Shipcloud webUI
Shipping via Shipcloud business rates: how do carriers calculate shipping costs and when is the volumetric weight used?Calculation basis for shipping costs and freight rates