The Shipcloud Shipping & Return platform provides APIs, apps, and services to make shipping and returns easier and more efficient. It supports customer-friendly and smart shipping and return processes across different sales channels. Additionally, it offers valuable insights for predicting trends and continuous improvement.
Processes
The platform supports 2 processes:
Usage
The platform offers flexible options to configure and manage your shipping and return processes. You can use it with or without our Parcel Logistics services.
Usage | Description |
Platform | You can use the platform as a Software-as-a-Service (SaaS) with your own carrier contracts. |
Platform & Parcel Logistics | You actively use our Platform (API & App) as software-as-a-service with our Parcel Logistics services. |
Core capabilities
The platform includes the following core components:
Component | Description |
Shipping rules | The platform supports flexible shipping rules for your shipping and return journeys. |
API | The platform supports flexible shipping and return journeys that can be integrated with your systems through standard and custom integrations. |
App | The platform supports flexible shipping and return journeys with apps that simplify the daily work of your customer service, logistics, and operations teams. |