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Platform integration introduction
Platform integration introduction

How to connect the Shipcloud Shipping & Return platform.

Updated over a week ago

Shipcloud offers integrations for the shipping and return process.


In this article you will get an overview on how to connect the Shipcloud Shipping & Return platform.

In this article 👇



Shipping and Return process

Shipping

Your shipping process is supported by 2 API-based shipping journeys. Each shipping journey requires integration with the platform.

Shipping integration is supported by plug-ins, standard integrations and API.

Return

Your return process is supported by 3 API- and 3 App-based return journeys. Each return journey requires integration with the platform.

Return integration is supported by standard integrations and API.

Shipping integration

Your shipping process is supported by 2 API-based shipping journeys. Each shipping journey requires integration with the platform.

Integrations

The integration suite includes the following integrations:

Process

Use cases

Plug-ins

Standard integrations

API

Checkout

Retrieve carrier services to present shipping options to your customer in the checkout in your shop system.

No

No

Yes

Ship

Get the shipping label for the selected carrier service.
Get tracking information.

Book pickups.
Compare carrier rates with shipment quotes.

Yes

Yes

Yes

Documentation

Documentation for the various integrations can be found here:

Return integration

Your return process is supported by 3 API- and 3 App-based return journeys. Each return journey requires integration with the platform.

Integrations

The integration suite includes the following integrations:

Process

Use case

Plug-ins

Standard integrations

API

Initiate

Retrieve order data from an external system to create a return in the return portal.

No

Yes

Yes

Ship

Create a return from an external system to get the return label for the selected carrier service.

No

No

Yes

Receive

Get a status notification for a received return.

No

No

Yes

Settle

Get a status notification for a completed return.

No

No

Yes

Documentation

Documentation for the various integrations can be found here:

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