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Shipping introduction
Updated over 6 months ago

Shipcloud supports a variety of shipping journeys for your multi-channel distribution. These shipping journeys allow you to support different shipping use cases.

Shipping process

The shipping journeys include 2 main processes that are supported by the platform:

Process

Description

Checkout

Enable customers to select their preferred shipping option in your shop system.

Ship

Generate the shipping label in your backend system.

Shipping journeys

Shipcloud supports 2 common shipping journeys that can be used with our API:

Shipping journey

Type

Process start

Process end

Description

Checkout to Ship

API

Checkout

Ship

Allow customers to select their preferred carrier service in the checkout of your shop system and create the shipping label for the order in your backend system.

Ship

API

Ship

Ship

Create the shipping label for the order in your backend system.

You can use any of these shipping journeys for specific use cases, giving you maximum flexibility for multi-channel distribution. Depending on your subscription, you can set up one or multiple shipping journeys in your Shipcloud account.

Integration

Each shipping journey requires integration with the platform.

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