Your return process is supported by 3 API- and 3 App-based return journeys. Each return journey requires integration with the platform.
Integrations
The integration suite includes the following integrations:
Process | Use case | Plug-ins | Standard integrations | API |
Initiate | Retrieve order data from an external system to create a return in the return portal. | No | Yes | Yes |
Ship | Create a return from an external system to get the return label for the selected carrier service. | No | No | Yes |
Receive | Get a status notification for a received return. | No | No | Yes |
Settle | Get a status notification for a completed return. | No | No | Yes |
Documentation
Documentation for the various integrations can be found here: