You can use the Kleinpaket service via Shipcloud business rates or via your own DHL account. The Warenpost International service, on the other hand, can only be used with your own DHL account.
+++ From May 31, 2025, Warenpost National will be replaced by the service Kleinpaket. You can find more information directly here at DHL. You can find out how to book the Kleinpaket service here. +++
+++ As of July 01, 2022, the Warenpost International service has moved completely from Deutsche Post's interface to the DHL interface. How you can continue to send with Warenpost International via DHL in the future, you will learn below. +++
In this article, you will learn how you can ship with the services Kleinpaket and Warenpost internationally via DHL in connection with Shipcloud and what you have to consider.
In this article 👇
Shipping with the DHL service Kleinpaket (formerly Warenpost national)
Since March 31, 2025, you can use the DHL Kleinpaket service with Shipcloud.
Like its predecessor, Warenpost national, this service offers a simple and cost-effective way to send small-format, lightweight goods.
Shipping with DHL Kleinpaket via Shipcloud rates
You can use DHL Kleinpaket for your national shipping within Germany - via Shipcloud business rates or via your own DHL account. If you want to use the our rates, you can automatically select the "DHL Kleinpaket" service when you create your shipping labels.
Good to know: With your DHL shipping via Shipcloud business rates, we automatically book GoGreen at no extra charge to all your domestic Warenpost shipments.
Shipping with DHL Kleinpaket via own business rates
Only a small step is required to enable shipping of DHL Kleinpaket shipments via your own DHL contract:
Transfer the billing number for DHL Warenpost National into the new field for DHL Kleinpaket.
To do this, log into your Shipcloud account and click the button "Set up your shipping process". Then go to the right-hand menu and navigate to Settings >> Carriers.
There, open your DHL configuration, copy your billing number for DHL Warenpost, and paste it into the field for DHL Small Parcel billing number as well.
In the old view, you can find these fields here:
In the new view, you can find the fields here:
*Please note that your view in the Shipcloud Account may differ.
Shipping with the DHL service Warenpost international via Shipcloud
Warenpost International is an extension of the DHL Kleinpaket service (formerly Warenpost National) for international shipping. This service can only be booked with your own DHL contract.
To book Warenpost International or Warenpost International GoGreen, you will need a separate billing number, which you can obtain directly from DHL. Please contact your DHL representative for this.
Once you have received the billing number, enter it in your DHL configuration — you should then be able to book the Warenpost International service without any issues.
You haven’t linked your own DHL contract yet or are unsure where to find your configuration? You can find all the information you need in this article.
Kleinpaket & Warenpost international: Maximum dimensions, additional services and more
Maximum dimensions and weight
| Warenpost* | Warenpost International** |
Max. weight | 1 kg | 1 kg |
Max. dimensions | 35.3 x 25 x 8 cm | 35.3 x 25 x 10 cm |
Min. dimensions | 10 x 7 x 0.1 cm | 14 x 9 x 0.1 cm |
Additional services
Kleinpaket* | Warenpost International** |
Parcel notification* | Parcel notification* |
GoGreen* | GoGreen* |
Retail outlet routing** | Premium International** |
Preferred location** | Customs documents (CN22) |
Neighbor** |
|
*Via Shipcloud business rates or via your own DHL account
**Via your own DHL account only
If you want to find more information about all the integrated additional services via DHL, you can click on this article.
Drop-off and pickup
Kleinpakete and Warenpost International shipments must generally be dropped off by the sender.
You can drop them off via a mailbox or at a post office branch.
Drop-off via Packstations or DHL Paketshops, as well as collection by a DHL parcel carrier, is not possible.
For customers with their own business customer contract and more than 6,000 shipments per year, DHL offers a dedicated pickup service at their location.
Please contact your DHL Account Manager directly regarding this.
Tracking, delivery and liability
Kleinpaket
Kleinpaket is always delivered with tracking. Thus, in the case of Kleinpaket, the course of the shipment within Germany is automatically documented upon posting or handover, at the sorting center, and upon delivery.
DHL provides liability coverage for the loss of Kleinpaket shipments with a maximum compensation amount of 20 EUR per shipment.
Warenpost International
Warenpost International is the low-cost alternative for your small-format goods shipment abroad. Shipping and delivery is always done in the most cost-effective way, without tracking and liability.
Warenpost International with the additional service Premium International
With the "Premium International" additional service, your International Warenpost will always be transported abroad by the fastest route. Depending on the destination, your international Warenpost shipments will come with tracking and liability thanks to this additional service. You can also find more information about this on the DHL website.
Harmonized Labels for Warenpost International
Within the framework of international working groups, a standardized label, the Harmonized Label, has been developed for the cross-border, lightweight shipment of goods, which has been mandatory since January 1, 2020.
Advantage of Harmonized Labels
For you as sender, the Harmonized Label ensures quality standards and faster transit times for your shipments in the destination country.
In addition, the Harmonized Label enables a simplified and standardized customs clearance of your shipments, because the customs declaration is integrated directly on the shipping label, which means that you as a shipper do not need any additional documents for shipments of goods to dutiable foreign countries.
With Shipcloud you can easily create the Harmonized Label (customs declaration CN22) for your goods mail international shipments.For tips on creating a customs declaration (CN23/CN22) with Shipcloud, click here.
DHL Kleinpaket and Deutsche Post Bücher- und Warenversand (Book and Merchandise Shipment) in comparison
With Shipcloud, you can send your small-format, lightweight parcels as Kleinpaket via DHL or as Bücher- und Warensendung (Book and Merchandise Shipment) via Deutsche Post.
Kleinpaket (national)
DHL | Bücher- und Warensendung (national)Deutsche Post |
Max. dimensions: 35.3 x 25 x 8 cm Max. weight: 1 kg | Max. dimensions: 35.3 x 25 x 5 cm Max. weight: 1 kg |
Tracking included | No tracking included |
€ 20.00 liability per parcel for loss or damage | No liability for loss and damage |
Delivery usually within 1-2 working days within Germany | Delivery usually within 3-4 working days within Germany |
Available via Shipcloud business rates and by using your own DHL account with Shipcloud | Only available via Shipcloud business rates and by using your own DHL account in connection with Shipcloud |
Any further questions? We're happy to help.
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